DISCLAIMER
Last Updated: 23 June 2026
General Information
The information published on TravelMall.my is provided for general informational, promotional, and marketing purposes only.
While reasonable efforts are made to present information as submitted by Service Providers, TravelMall.my and DIY Business System (JM0992313-K) make no representations, warranties, or guarantees, whether express or implied, regarding the accuracy, completeness, reliability, suitability, availability, or timeliness of any information, products, services, promotions, offers, or listings published on this platform.
Nature of Platform
TravelMall.my operates strictly as an online tourism directory, information, listing, marketing, and promotional platform.
TravelMall.my DOES NOT:
• Sell travel products or services directly
• Act as a travel agent, broker, intermediary, representative, or tour operator
• Handle customer payments or financial transactions
• Participate in negotiations, agreements, bookings, or contracts between users and Service Providers
• Guarantee the availability, quality, legality, or performance of any listed products or services
All dealings, enquiries, bookings, payments, and transactions are conducted directly between Visitors and Service Providers.
No Endorsement
The inclusion of any listing, advertisement, business profile, promotion, article, review, or external link on TravelMall.my does not constitute an endorsement, recommendation, certification, approval, or guarantee by TravelMall.my.
Visitors should conduct their own due diligence before engaging with any Service Provider.
Any decision to engage with a Service Provider is made solely at the Visitor’s own discretion and risk.
No Responsibility for Service Providers
All Service Providers are solely responsible for:
• The accuracy of information published
• Product and service quality
• Pricing, promotions, discounts, and representations
• Booking arrangements
• Customer service and communications
• Service fulfillment and delivery
• Refunds, cancellations, warranties, and after-sales support
TravelMall.my does not independently verify every Service Provider and therefore does not guarantee the credibility, licensing status, legality, suitability, or performance of any business listed on this platform.
Content Submission & Publication
All content, including text, photographs, videos, logos, graphics, descriptions, pricing information, promotional materials, and business details, are supplied by Service Providers.
In certain cases, TravelMall.my administrators may assist in formatting, editing, uploading, translating, or publishing content on behalf of Service Providers.
However, the accuracy and legality of such content remain the sole responsibility of the respective Service Provider.
TravelMall.my shall not be held liable for any inaccuracies, omissions, misrepresentations, or errors contained in published content.
AI-Generated Content Disclaimer
Certain content, descriptions, summaries, translations, marketing materials, articles, or promotional information published on TravelMall.my may be generated, translated, enhanced, or assisted by Artificial Intelligence (AI) technologies.
Although reasonable efforts may be made to review such content, TravelMall.my does not warrant that AI-generated or AI-assisted content will always be accurate, complete, current, or free from errors.
Users are encouraged to independently verify important information directly with the relevant Service Provider.
Travel Information & Visitor Responsibility
Travel-related information may change without prior notice.
This includes but is not limited to:
• Prices
• Schedules
• Operating hours
• Availability
• Entry requirements
• Safety conditions
• Promotions
• Travel restrictions
Visitors are solely responsible for verifying all information directly with the relevant Service Provider before making any travel, booking, purchasing, or business decisions.
Use at Your Own Risk
By using TravelMall.my, Visitors acknowledge and agree that:
• Any reliance on information published on the platform is entirely at their own risk
• They are responsible for conducting their own research and verification
• TravelMall.my shall not be liable for any loss, damage, inconvenience, disappointment, or expense arising from the use of the platform
Limitation of Liability
To the fullest extent permitted under applicable law, TravelMall.my and DIY Business System (JM0992313-K) shall not be liable for:
• Direct, indirect, incidental, consequential, special, or punitive damages
• Loss of profits, revenue, business opportunities, or goodwill
• Travel disruptions or cancellations
• Booking disputes
• Customer complaints
• Service failures
• Errors, omissions, inaccuracies, or outdated information
• Any losses arising from transactions between Visitors and Service Providers
Website Availability
TravelMall.my does not guarantee that the platform will always be available, uninterrupted, secure, or error-free.
The platform may experience interruptions due to:
• System maintenance
• Software upgrades
• Technical issues
• Internet outages
• Security incidents
• Circumstances beyond our reasonable control
TravelMall.my shall not be liable for any losses resulting from temporary unavailability of the platform.
External Links
TravelMall.my may contain links to external websites, social media pages, booking systems, or third-party services.
These external websites operate independently and are not controlled by TravelMall.my.
TravelMall.my assumes no responsibility for the content, availability, policies, security, products, services, or practices of any third-party website.
Platform Rights
TravelMall.my reserves the right, at its sole discretion, to:
• Edit, update, reformat, or remove content
• Reject or suspend listings
• Restrict or terminate access to the platform
• Modify platform features and services
without prior notice.
Changes to Disclaimer
TravelMall.my reserves the right to update, revise, or amend this Disclaimer at any time without prior notice.
Continued use of the platform after any changes constitutes acceptance of the updated Disclaimer.
Governing Law
This Disclaimer shall be governed by and interpreted in accordance with the laws of Malaysia.
Contact Information
TravelMall.my
Owned & Operated By:
DIY Business System (JM0992313-K)
Email:
admin@diybusinesssystem.com
WhatsApp:
+60 11-2086 9007