PRIVACY POLICY
Last Updated: 23 June 2026
Introduction
TravelMall.my (“TravelMall.my”, “we”, “our”, or “us”) is owned and operated by DIY Business System (JM0992313-K).
We are committed to protecting your privacy and handling your personal data responsibly in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
By accessing, browsing, registering, submitting information, or using TravelMall.my, you consent to the collection, use, disclosure, and processing of your personal data as described in this Privacy Policy.
Personal Data We Collect
We may collect and process the following personal data:
• Full name
• Business name
• Contact number
• WhatsApp number
• Email address
• Website address
• Business profile information
• Business listings and promotional materials
• IP address
• Browser type and device information
• Website usage and analytics data
• Any information voluntarily submitted through forms, email, WhatsApp, telephone calls, social media, or other communication channels
Purpose of Data Collection
We may collect, use, and process your personal data for the following purposes:
• To create, manage, and publish listings
• To process listing applications and subscriptions
• To communicate with Visitors and Service Providers
• To respond to enquiries and provide customer support
• To facilitate communication between users
• To improve our website, services, and user experience
• To monitor website performance and security
• To prevent fraud, abuse, or unauthorized activities
• To comply with legal or regulatory requirements
• To provide updates, announcements, promotional opportunities, newsletters, and marketing communications where appropriate
Publicly Displayed Information
TravelMall.my operates as a tourism directory and promotional platform.
Service Providers acknowledge and agree that information submitted for publication may be displayed publicly, including:
• Business name
• Contact numbers
• WhatsApp numbers
• Email addresses
• Website links
• Social media links
• Business descriptions
• Images, videos, logos, and promotional content
Such information may be viewed, indexed, cached, copied, or stored by search engines, visitors, and third parties.
TravelMall.my shall not be responsible for the use of publicly available information by third parties.
Disclosure of Personal Data
TravelMall.my does not sell, rent, lease, or trade personal data to third parties.
However, personal data may be disclosed:
• To facilitate communication between Visitors and Service Providers
• To service providers assisting in website operations
• To legal, regulatory, or governmental authorities where required by law
• To protect our legal rights, property, users, or the public
• In connection with business restructuring, transfer, acquisition, or sale of assets
Data Security
We implement reasonable administrative, technical, and organizational measures to protect personal data against:
• Unauthorized access
• Misuse
• Loss
• Disclosure
• Alteration
• Destruction
However, no website, server, database, internet transmission, or electronic storage system can be guaranteed to be completely secure.
Users provide information at their own risk.
Cookies and Tracking Technologies
TravelMall.my may use cookies, analytics tools, and similar technologies to:
• Improve user experience
• Analyze website traffic
• Understand visitor behavior
• Enhance website performance
• Improve marketing effectiveness
Users may disable cookies through their browser settings. Certain website features may not function properly if cookies are disabled.
Third-Party Services and External Links
TravelMall.my may contain links to external websites, booking systems, social media platforms, payment providers, or third-party services.
These websites and services operate independently and have their own privacy policies.
TravelMall.my is not responsible for the privacy practices, content, security, or policies of any third-party website or service.
Data Retention
We retain personal data only for as long as reasonably necessary to:
• Fulfill the purposes described in this Privacy Policy
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
• Maintain business records
When personal data is no longer required, it may be deleted, anonymized, or securely destroyed.
Access, Correction, and Withdrawal of Consent
Subject to applicable laws, you may:
• Request access to your personal data
• Request correction of inaccurate or incomplete data
• Request removal of certain personal data
• Withdraw consent for future processing of your personal data
Requests may be submitted using the contact details provided below.
TravelMall.my reserves the right to verify the identity of any person making such requests.
Children’s Privacy
TravelMall.my is not intended for children under the age of 18.
We do not knowingly collect personal data from children without appropriate parental or legal guardian consent.
Changes to this Privacy Policy
TravelMall.my reserves the right to update, revise, or amend this Privacy Policy at any time without prior notice.
Any changes will be published on this page.
Continued use of the platform after any changes constitutes acceptance of the updated Privacy Policy.
Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the laws of Malaysia.
Contact Information
TravelMall.my
Owned & Operated By:
DIY Business System (JM0992313-K)
Email:
admin@diybusinesssystem.com
WhatsApp:
+60 11-2086 9007