TRAVELMALL.MY TERMS & CONDITIONS
Last Updated: 23 June 2026
Introduction
Welcome to TravelMall.my.
By accessing, browsing, using, submitting information to, or listing on this platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions.
IMPORTANT NOTICE
If you do not agree with any part of these Terms & Conditions, you must immediately discontinue:
• Accessing this website
• Browsing any content
• Submitting any information
• Using or relying on any information available on this platform
Any continued use of TravelMall.my shall be entirely at your own risk and responsibility.
TravelMall.my is owned and operated by DIY Business System (JM0992313-K).
Nature of Platform
TravelMall.my operates strictly as an information, directory, listing, marketing, and promotional platform.
The platform provides opportunities for tourism-related businesses, organizations, and service providers to promote their products and services and allows visitors to discover tourism-related information.
TravelMall.my DOES NOT:
• Sell travel products or services directly
• Act as a travel agent, tour operator, broker, or representative
• Handle customer payments
• Process bookings on behalf of service providers
• Guarantee the availability, quality, accuracy, suitability, legality, or performance of any listed services
All transactions and arrangements are conducted directly between Visitors and Service Providers.
User Responsibilities
All users agree that:
• Information submitted is true, accurate, and current
• They will not publish false, misleading, unlawful, defamatory, or infringing content
• They are solely responsible for their actions, decisions, and transactions
• Any reliance on information found on this platform is entirely at their own risk
Service Provider Responsibilities
All Service Providers agree that:
• They are solely responsible for all content submitted for publication
• Information provided is accurate and lawful
• They possess all necessary licenses, permits, approvals, and authorizations required by law
• They comply with all applicable laws and regulations in Malaysia
• They are fully responsible for customer enquiries, bookings, payments, service delivery, cancellations, refunds, and after-sales support
Verification of Published Content
Service Providers acknowledge that all submitted materials remain their sole responsibility.
After publication:
• Service Providers should review published information promptly
• Corrections should be reported within seven (7) working days
If no correction request is received, the published content shall be deemed accepted by the Service Provider.
Content Rights & Moderation
TravelMall.my reserves the right to:
• Edit formatting and layout for consistency
• Refuse, suspend, remove, or modify any content
• Reject listings that are inaccurate, misleading, unlawful, offensive, or inappropriate
• Suspend or terminate listings without prior notice
Intellectual Property
All platform designs, branding, graphics, structure, databases, and proprietary content remain the property of TravelMall.my unless otherwise stated.
Unauthorized copying, reproduction, distribution, or commercial use is prohibited without written permission.
Third-Party Links
TravelMall.my may contain links to external websites, booking systems, social media pages, and third-party services.
TravelMall.my does not control or endorse such external platforms and shall not be responsible for their content, policies, products, or services.
No Liability
To the maximum extent permitted by law, TravelMall.my and DIY Business System (JM0992313-K) shall not be liable for:
• Any direct or indirect loss
• Financial losses
• Loss of profits or business opportunities
• Service interruptions
• Booking disputes
• Cancellations
• Errors in listings
• Misrepresentations by Service Providers
• Any damages arising from the use of this platform
All users use this platform entirely at their own risk.
Suspension, Termination & No Refund Policy
TravelMall.my reserves the right to suspend or terminate any account, subscription, listing, or service at any time.
Where applicable:
• All fees paid are non-refundable
• No compensation shall be payable
• No claims may be made against TravelMall.my or DIY Business System (JM0992313-K)
Accuracy of Information
Information published on TravelMall.my may contain errors, omissions, inaccuracies, or outdated information.
Visitors are strongly encouraged to verify all information directly with the relevant Service Provider before making any travel, booking, or purchasing decisions.
Changes to Terms
TravelMall.my reserves the right to amend these Terms & Conditions at any time without prior notice.
Continued use of the platform constitutes acceptance of the latest version.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Malaysia.
Contact Information
TravelMall.my
Owned & Operated By:
DIY Business System (JM0992313-K)
Email:
admin@diybusinesssystem.com
WhatsApp:
+60 11-2086 9007